2025 Winners
AI Innovation of the Year Award (Product or Service)
St James Hospital
The AI-powered Clinical Coding Assistant at St James’s Hospital uses advanced language models to analyze clinical notes and suggest medical codes. It reduces coding time from hours to seconds with 93% accuracy, operates securely within Microsoft’s cloud, and could help Ireland’s healthcare system reclaim €13 million in activity-based funding annually.
Best Citizen/Customer Experience Award
Uisce Eireann
Uisce Éireann has developed a customer-centric outage notification service designed to provide timely and location-specific water service alerts through SMS and phone-based systems. This initiative enhances communication with customers about water outages, quality issues, and conservation needs while ensuring accessibility and ease of use.
Best Digital Marketing Campaign of the Year Award
An Post
An Post’s “Circular Economy” campaign tapped into the resale boom with a simplified, weight-free pre-paid packaging solution. Targeting under-35s, the campaign delivered standout engagement, boosted brand perception around sustainability and innovation, and drove sales, firmly positioning An Post as a circular economy leader.
Best ICT Project of the Year
Uisce Eireann
Water is life. By implementing the National Telemetry and Data Historian systems, Uisce Éireann has set an industry standard in the management, monitoring, and investment in Ireland’s water-services infrastructure. This project exemplifies how technology, when designed with people in mind, can deliver lasting value for customers, communities, and the environment.
Best Local Government Authority Project
Galway Fire Service & Galway County Council
SWEMS is a cloud-based GIS platform that empowers communities and agencies to manage severe weather events collaboratively through real-time data sharing, proactive communication, and customizable mapping—enhancing preparedness, civic engagement, and long-term resilience.
Best Use of Cloud in Digital Transformation
Department of Justice, Home Affairs & Migration
This project transformed Ireland’s immigration services from a fragmented, email-bound system into a unified, cloud-powered digital contact centre. By cutting duplicate queries, enabling self-service, and protecting citizens through secure, AI-driven engagement, it’s improved satisfaction, freed staff capacity, and set a scalable model for the wider public sector.
Best Use of Open Source Technologies
Office of the Government Chief Information Officer (OGCIO)
The OGCIO migrated gov.ie, Ireland’s all-of-government website, from a legacy Content Management System to the open source Wagtail platform. Over 150,000 assets were migrated. The project improved performance, accessibility, and scalability, reduced operating costs by 75%, and delivered a modern, secure, and efficient solution, on time and within budget.
Data Innovation of the Year Award (Product or Service)
Central Bank of Ireland
This citizen-centric initiative, developed by the Central Bank and UPU, proactively detects and disrupts unauthorised loan providers. Judges felt that by safeguarding consumers while enhancing operational efficiency, the project delivered significant public value, reinforcing trust, protection, and innovation in financial regulation, and earning distinction as Data Innovation of the Year.
Digital Leader of the Year in Public Sector Award
Niall O’Hagan
Niall O’Hagan led the CoreLIMS Project, unifying Northern Ireland’s fragmented pathology systems into a single, modern and agile solution. His visionary leadership delivered measurable improvements in patient care, efficiency, and innovation. Through collaborative, inclusive strategies, he empowered teams, reduced costs, improved outcomes and established a model for healthcare transformation.
Digital Skills or Talent Initiative of the Year Award (Product or Service)
Officer of the Government Chief Information Officer (OGCIO)
The Civil Service ICT Apprenticeship Programme, led by the OGCIO, develops public sector digital skills through a dual-education model combining academic learning and workplace experience. Offering streams in software, networking, and cybersecurity, it promotes diversity, supports career progression and builds a scalable, future-ready workforce aligned with Ireland’s digital strategy.
HealthTech Innovation of the Year Award (Product or Service)
Business Services Organisation
The Business Services Organisation (BSO) NIPACS+ Programme was chosen as it represents a ground-breaking innovation in healthcare image sharing. It is a first as it allows much better collaboration with patient medical images capable of being viewed under a single patient record across multiple locations. The system combines cutting-edge cloud architecture and AI, and it reduces duplicate imaging by an incredible 75%. The result is faster, safer diagnoses and improved health outcomes.
Most Collaborative Public Sector Project
Local Government Management Agency
ePlanning demonstrates the power of partnership across 31 local authorities, the LGMA and vendor partners. By uniting expertise and resources, it has transformed a fragmented paper process into a seamless national online service. Throughout this project they have delivered innovation, consistency and impact through true collaboration
Outstanding Contribution to Planet Earth (Product or Service)
Kildare County Council
The Judges felt Kildare County Council’s Grass to Gas project, in collaboration with Maynooth University, exemplified circular economy innovation by converting municipal grass waste into carbon-neutral biomethane. Leveraging satellite imagery, drone technology, and real-time dashboards, the project showcased scalable, sustainable impact, earning recognition as an outstanding contribution to the planet’s future.
Rising IT Star in the Public Sector Award
Khizer Ahmed Biyabani
Khizer Ahmed Biyabani – Research Assistant in ADAPT Research Ireland Centre and Project Lead of the GenAI Lab. One of the leading young figures of AI in the public sector, Khizer has been pivotal in Dublin City Council’s adoption and implementation of AI, and development of AI use-cases.
The Security & Privacy Leader or Team of the Year in the Public Sector Award
Transport Infrastructure Ireland
Cybersecurity is now recognised as a cornerstone of safeguarding the public services and data that people in Ireland depend on every day. As a critical transport operator for Dublin, Luas has shown leadership by making cybersecurity a strategic and operational priority. Through its recent project, the Luas Operating Team has aligned with industry standards and resilience frameworks, putting in place a cybersecurity and operations strategy that reduces risk, protects key assets, and strengthens public confidence in the reliability of its services.
Judges Choice Award
Smart Docklands
Smart Cities Urban Quest transforms Dublin’s Docklands into a playful, interactive adventure. Combining scavenger hunts with STEM learning, it engages citizens of all ages in discovering how smart technologies shape urban life – making innovation visible, accessible, and fun while fostering digital inclusion and community connection.
Judges Choice Award
Longford County Council
The Longford Microsoft Dream Space Showcase is an annual event where Longford primary schools present coding projects based on Microsoft Ireland’s Dream Space Programme using Microbits. It strengthens their future education and career opportunities. Partnerships with Microsoft, Ericsson, and local council services also connect young people to industry leaders and real-world applications, showing them how technology can shape their communities and futures.
Outstanding Contribution Award
Angela Denning
CEO of the Courts Service